Telephone answering service - impress customers and control your time
Sales support and customer enquiry management - PDF
Virtual PA Plus can help you work smarter. Now you can create a virtual office easily and cheaply, offering a professional image and response to all clients and contacts. 24 hour cover, seven days a week at no extra cost.
No minimum contract term with setup within 48 hours. You are just charged for the time on the telephone, 72p per minute, and the call can be either put through or a message taken and an email or SMS sent to you real time. Calls are answered with your choice of greeting and questions. A £25 setup is all you need to get started.
Call 0845 050 6386 or email info@virtualpaplus.co.uk to discuss your exact requirements.
- Calls answered with your company and/or personal name
- High quality operator
- Free email alerts
- 24/7 telephone answering at no extra cost
- Free unique 0845 number or local STD number (small charge)
- No monthly charge
- Free email or text alerts
Plus, our added services can save you time and money and make sure you never miss or forget a call back or message. Options include the use of a Virtual Personal Assistant on a ‘pay as you go’ basis for intelligent processing of leads, diary management, concierge service, and other PA services, plus free use of leading sales tracking and contact management system. 
Sales support and customer response management
What we can offer
Virtual PA Plus can help you manage customer enquiries and contact efficiently and effectively. This is the ideal solution as your business grows, and is suitable for all types of business, especially online and e-businesses.
First we learn your business and prepare a series of standard responses and actions depending on customer type and enquiry. We monitor your email and telephone messages, handling were we can and alerting you to exceptions.
Key features and benefits
- Deliver consistent high quality customer service – 24/7
- Cope with peaks and troughs of activity effortlessly
- Save time and shorten your working day
- Appointments and diary call backs can be scheduled and done by us.
- Outbound messages sent from your email address.
- Weekly activity summary.
- Low-cost – pay only for the time you use.
Pricing
As part of our ten or twenty hour a month package, this service is charged at a low hourly rate with unused time rolled-over. There are no extra charges as we use a VOIP telephone system and so even overseas calls are only a few pence.
Options
- We can take payments and schedule bookings using a variety of payment methods.
- Management and communication with freelance staff or employees.
Call 0845 050 6386 or email info@virtualpaplus.co.uk